One of the reasons I love my line of work is there are always things to learn. Today's observations include:
1) Craft foam has a smell, particularly when you take it out of the pack. Seriously, let that stuff outgas FAR from your desk.
2) When someone approaches you with three concerns, the first one may not be the most important to them. Might even be the fourth or the fifth.
3) Resilience is for real.
There's no telling what lessons tomorrow may provide.